What does inContact Say About Themselves:
“Our virtual call center software helps contact centers increase market share and profitability. You’ll get an award-winning cloud solution that doesn’t require expensive hardware or software. Start with ACD and IVR, the building blocks of our platform, and add customer feedback, CRM/ CTI integration, dialers, quality management, workforce optimization and management, reporting and analytics.”
What do We Think About inContact:
inContact is that state of the art, and the market leader. For a full featured, fully redundant offering they are hard to beat. They are not always the lowest price, but if you can afford the best, inContact could be a great solution for you.
Let us show you how to get the best out of inContact. We have worked with them for more years than most of their employees. If you want to get the best implementation at the best price, 3D Communications can help you get it done.